Servicing and Parts
Servicing your Honda at a local Honda Dealership will ensure you protect your investment and maximise its outstanding resale value. Dedicated Honda Care provides access to specialist diagnostic equipment and Honda Genuine Parts. There’s also the advantage of factory-trained technicians with unparalleled knowledge of Honda products.
HONDA TAILORED SERVICING
When booking a service it is important to know what needs to be done and how much it will cost. Available nationally through all Authorised Honda Dealers, the Honda Tailored Service Program gives you the certainty of knowing how much you can expect to pay for a particular scheduled service, no matter which Honda Dealer you visit.
To learn more about Honda Tailored Servicing, see below.
3 YEARS’ FREE SCHEDULED SERVICING
Across selected models, Honda are covering the first 3 years of the servicing costs on your new car. Speak to our staff to learn more about the free scheduled servicing offer terms and conditions.
For peace-of-mind, Honda factory-trained technicians use 'unique to Honda' diagnostic equipment combined with the latest evolving technologies and equipment to properly service your Honda for optimal reliability.
HONDA GENUINE PARTS
Honda Genuine Parts are designed to the same exacting standards of fit and function as our vehicles. Furthermore, they are covered by Honda's National Parts Warranty, while non-genuine parts are not.
For more information about how genuine parts maintain the quality and safety of your Honda, please speak to our staff.
Honda Tailored Servicing
WHEN BOOKING A SERVICE IT IS IMPORTANT TO KNOW WHAT NEEDS TO BE DONE AND HOW MUCH IT WILL COST.
Available nationally through all Authorised Honda Dealers, the Honda Tailored Service Program provides a Service Price Guide for vehicles up to 5 years or 100,000kms (whichever occurs first) from first date of registration.
The Service Price Guide gives you the certainty of knowing how much you can expect to pay for a particular scheduled service, no matter which Honda Dealer you visit.
THE HONDA TAILORED SERVICE PRICE IS CALCULATED IN 2 PARTS:
Base Service – Scheduled Items
Every scheduled service has a basic number of items that require attention. These include but are not limited to engine oil, oil filter, electrics, tyre rotation and important safety checks.
The Base service must be carried out when a particular milestone is reached, by either time or the kilometres driven e.g. 1 month or 1,000km, whichever occurs first.
For further details, please refer to your Owner’s Warranty and Service Manual under the section titled ‘Normal Periodic Maintenance Schedule’.
Base Service – Adaptive Items
In addition to the Base scheduled service there may be additional service items that will require attention from time to time, depending upon your driving needs, the age of the vehicle and/or distance travelled. We call these “Adaptive items”.
Adaptive items include but are not limited to replacement of cabin pollen filters, engine air filters and brake fluid.
When you book a scheduled service with your local Honda Dealer the price quoted will only include Base and Adaptive items - if required at the time of service.
Additional Costs – Wear & Tear
Depending upon the condition of your vehicle, additional maintenance items may be necessary during servicing, and these will be quoted separately. For example the vehicle may require wiper blades, light bulbs, brake pads, fuses or new tyres. These maintenance items will be identified as required during your scheduled service and your Honda Dealer will be in touch to discuss and provide a quote. Any additional costs will require your authorisation before work proceeds. These costs are subject to change and may be increased in line with Honda’s costs or CPI.
For further information please contact our staff.
What we offer
Modern TechnologyFor peace-of-mind, use of diagnostic equipment combined with the latest evolving technologies and equipment to properly service your Vehicle for optimal reliability.
Factory-trained TechniciansThe expert team at Suttons City is committed to caring for your vehicle for as long as you own it. We have state-of-the-art service facilities to maintain and repair your Vehicle at a competitive price.
PartsWe carry an extensive inventory of genuine accessories and parts to suit most vehicles.
Quality Service and ConvenienceWe offer a range of services at your convenience. To make your experience at Suttons Honda City more comfortable and enjoyable relax with a cup of fresh coffee in comfortable surrounds while waiting for your service or repair to be completed.
- Early bird check-in (Re : Process for more information)
- Courtesy Shuttle bus services to the CBD and Local area
- Comfortable waiting lounge
- Complimentary Wi-Fi
- Tea and coffee
- Complimentary Car Wash & Vacuum
- Loan vehicles* Book a car here.
- On-Site Parts Centre
- Access to Vehicle Accessories (SCHMICK/PERMAGARD SERVICES)
ProcessAfter your Service booking is made, upon your arrival to Suttons City Service Department, You will enter driveway off Link Rd, Follow direction of Driveway Service in Progress sign, (between the hours of 7:00-9:30am) You will be greeted in the driveway please allow 10-15 mins for drop-off process. If you arrive after 10:00am please park your vehicle in the driveway outside the Service Centre and approach our friendly Staff at Reception. You may choose to wait while your Service/Repairs are carried out or leave the premises and return at a later time, you will be contacted upon Vehicle Completion. If your vehicle requires further diagnostics/repairs our trusted technicians will contact you before further work is carried out.
(Please Note: Our Class of Technicians Starting Hours is 8:00AM)
Early Bird Check InIf you would like to Drop your vehicle off before or after hours for Service please park LOCKED vehicle in parking spots located across from the service building before close or side of Driveway off Link Rd outside of business hours. There is a Safety Deposit Box Located near door of Service Department Building (on the right hand side of KIA), please provide Vehicle Information on Envelope provided and key within & deposit.
FeedbackDo you need more help deciding? Here’s what our customers say about us.
Sutton's city service do really go out of their way to provide the best service for all of their customers and I enjoyed for the first time ever taking my car for a service […]
Very good customer service. After I purchased my car I had to go back and they showed same respect as before. They also send me great gift after purchase. So generous and I definitely recommend them.
Couldn't fault the service and I'll be going back there for my next service.
Efficient and quick servicing. Pleasent staff, clean waiting area with free wifi.
Always service with a smile. Informative and helpful I really like the way customers are greeted as the cars line up ready for servicing. A personal touch that makes you feel your worries are acknowledged.